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As a part of a continuous effort to improve our service we're excited to be bringing you a series of monthly newsletters which will provide useful insights on new features and helpful hints and guidelines for getting the best out of your Which50 experience.


KEY FEATURE - 2 Factor Authentication


Emails can be used for many purposes, including accessing sensitive documents. With 2-Factor Authentication, you can rest assured that these documents will not fall into the wrong hands. The below screen shows an example of where 2FA can be used.


Clicking a link in an email you receive will bring you to a landing page as shown above. Then clicking the button to request a PIN code sent to your phone will allow you to receive and enter a PIN code, to grant access to your personal document(s).

2 authentication steps across 2 devices increases document security, and gives your customers peace of mind!

Click here for more info

TIP - Use different layouts for different screen sizes

When adding rows & columns to your email design (like this 2 column layout you're seeing here), try choosing the 2 bottom column layouts highlighted for different layout options.


On mobile devices, the 2 side-by-side columns will stack on top of each other, and the 'smaller' column will always sit on top. So for example in a newsletter, you can experiment with alternating images either side of your text. 

Using these options will allow you to keep the format consistent when viewed on a mobile.


In the gif animation here, you can see the stacking columns in action. In the first row, the blue 1 section on the left stacks on top, and in the second row it's the opposite.

So select either one of the bottom 2-Column options to get the layout that works best for your email design.

Go to Help Centre article

That's all for now, we will be back with more Which50 Tips & Tricks next month.
Click the button below to see a list of all the 
past Tips and Tricks you may have missed!

Visit our Tips & Tricks archive

If you need any help or would like further info on any of the features highlighted here please check out our Help Centre or send us an email at: support@customerminds.com

Hermitage House, 7-9 Sandford Road, Ranelagh, Dublin 6, D06 E2H7

Web - www.customerminds.com


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