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As a part of a continuous effort to improve our service we're excited to be bringing you a series of monthly newsletters which will provide useful insights on new features and helpful hints and guidelines for getting the best out of your Which50 experience. | | | |
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The SpotCheck feature can be used for making sure your contacts will receive the right information in the emails you are about to send. | | | |  | | | This is similar to the 'Proof Email' process you may be familiar with, but in this case it will send the recipients actual samples of a number of emails with all of the personalised details included.
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NEW - Exclude Weekends in Throttling | | | | You may be familiar with our Throttling feature, allowing you to spread the send of your campaign over a certain amount of hours or days. This can be a handy feature to help manage any responses or feedback, which can sometimes create work for a response centre. Our improvements now enable to you to specifically exclude weekends when scheduling your emails, meaning your contacts will only get your email during business hours, to avoid people calling your contact centre over the weekend. | | | |  | | | The "Allow Weekends" option will be off by default, so sending over the weekend must be intentional. | | | | | | | |
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IMPROVED - Reporting Stats Sort & Filter | | | | When viewing the Report for your campaign, you can click any of the statistics and View or Export the details. Using the View button gives you a quicker look at the details, and with our new improvements you can find and sort the report better than ever. | | | |  | | | The image above shows an example report. Use the 'sort' arrows beside any column to sort the data (ascending or descending), and you can use the Search bar in the bottom left of the screen to quickly filter details based on any of your data. | | | |  | | |
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 | | | That's all for now, we will be back with more Which50 Tips & Tricks next month. In the meantime, if you need any help or would like further info on any of the features highlighted here please check out our Help Centre or send us an email at: support@customerminds.com
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| | | | This email and any attachment are subject to copyright and are intended only for the named recipient. You are advised not to disclose the contents of this email to another person or take copies of it. This message is private and confidential. It must not be disclosed to, or used by anyone other than the addressee. If you receive this message in error, please notify the sender immediately. Although this email and any attachment are believed to be free from viruses, it is the responsibility of the recipient to ensure that they are virus free. CustomerMinds accepts no responsibility for any loss or damage arising in any way from their receipt, opening or use. CustomerMinds Limited, registered in Ireland (reg. no. 431104) | | | |
