Welcome Journeys
A Welcome That Works
Set the tone for the relationship with automated welcome journeys that deliver the right message at the right time. Guide customers through their first steps with relevant, personalised content that builds confidence and encourages early engagement.
Reduce your Cost to Serve
Key Outcomes & Benefits:
- After signing up a new customer, Which50 can automatically schedule and activate your Welcome Journeys. This can include emails that will be delivered on a schedule of your
choice. - Communications across all channels can be tracked digitally in one central platform with built-in analytics and reporting capabilities. Follow-up messages can then be triggered to customers that have not engaged or confirmed receipt of communications.
- Single campaign for digital and print communications – initial communications are sent out digitally and printed documents
are subsequently generated for customers that don’t engage with digital versions.
Key Features:
- Flexibility and personalisation in your content ensures higher trust and recognition levels in the early stages of the customer’s journey.
- Digital First campaigns can start with an Email and an automated Follow-Up SMS and then fallback to Print. Which50 can also generate the print-ready PDF documents and transfer to your internal or external print provider.
- Quickly and easily change images, colours and content to include dynamic elements within your communications to target your different customer segments.
Welcome Journeys
A Welcome That Works
Set the tone for the relationship with automated welcome journeys that deliver the right message at the right time. Guide customers through their first steps with relevant, personalised content that builds confidence and encourages early engagement.
Useful Links
Clicks the links below for further valuable resources and information.
Key Outcomes & Benefits:
- After signing up a new customer, Which50 can automatically schedule and activate your Welcome Journeys. This can include emails that will be delivered on a schedule of your
choice. - Communications across all channels can be tracked digitally in one central platform with built-in analytics and reporting capabilities. Follow-up messages can then be triggered to customers that have not engaged or confirmed receipt of communications.
- Single campaign for digital and print communications – initial communications are sent out digitally and printed documents
are subsequently generated for customers that don’t engage with digital versions.
Key Features:
- Flexibility and personalisation in your content ensures higher trust and recognition levels in the early stages of the customer’s journey.
- Digital First campaigns can start with an Email and an automated Follow-Up SMS and then fallback to Print. Which50 can also generate the print-ready PDF documents and transfer to your internal or external print provider.
- Quickly and easily change images, colours and content to include dynamic elements within your communications to target your different customer segments.